Sirec can deliver just about any type of support package you could conceive of! From a simple minimum 2 hours a month 'retainer' contract, right up to a fully comprehensive proactive 24-7 contract.
We find that many small to medium-sized businesses can create savings in time and money by taking full advantage of the technology that they already have. A free review by Sirec could open up all manner of possibilities - and at the very least it will ensure that your security and back-up routines are appropriate for your needs.
Depending entirely on your requirements and preferences, support can be provided for hardware, software, networks, security etc etc. And either be reactive, procative or a combination of both. We usually recommend a general site-review in order for us to recommend suitably tailored options for your consideration. To find out more simply contact us here for further information or alternatively call us on 020 7300 7331.
Unlike most I.T. support operations, we don't charge by the hour or part thereof. To save you money when you just need a quick and easy fix, our charging structure at just £14.50 (plus VAT) per quarter hour. This equates to a very competitive standard on-demand labour charge of just £58.00 per hour, but with Sirec you won't be charged for time you haven't used!
Of course, for larger contracts and projects we are happy to agree discounted rates as appropriate. A sample of our standard contract can be downloaded from this list of useful links.
Whilst we do have the capability to create bespoke hardware configurations if a project warrants it, we generally don't build our own branded systems. We're strong believers in not 're-inventing the wheel', and with current trends bringing infrastructure costs down to far more sensible levels than just a few years ago, we find that businesses can now get equipped quite easily and cost-effectively.
Of course, that doesn't mean that you're on your own when it comes to hardware. We will consult with you on your requirements and make suitable recommendations for the right balance of quality and price in what can be a confusing marketplace. We'll arrange delivery and installation, configuring software as required; and we'll provide any necessary support and troubleshooting.
Whilst we're not actually selling you our own products, we can do everything from unpacking the boxes!
If there is a product on the market that will do the right job for you without the need for bespoke programming we'll advise you accordingly and we'll help you install and configure it correctly.
Almost certainly saving you time and money.
Of course, even the best hardware and software still needs well trained staff to get the most out of it; Sirec can help with all your staff I.T. training needs. We can tailor courses and tutorials to match the exact requirements of you and your team. From simple at-the-desk coaching right up to a classroom full of eager students, Sirec can deliver quality training on most software packages in regular use today.